Privacy Policy
Last Updated: October 2025
Our Commitment to Privacy
casa beenita is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, protect, and handle your information when you use our services or visit our website.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name and contact details (email, phone number)
- Address and location information
- Project details and design preferences
- Communication records and correspondence
- Payment and billing information
Automatically Collected Data
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent
- Referring website information
- Cookie data (see our Cookie Policy)
2. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery
To provide interior design consultations, develop design proposals, coordinate implementation, and fulfill contractual obligations.
Communication
To respond to inquiries, send project updates, provide customer support, and share relevant information about our services.
Marketing
To send promotional materials and updates about our services (only with your consent, which can be withdrawn at any time).
Website Improvement
To analyze website usage, improve user experience, and develop new features and services.
Legal Compliance
To comply with legal obligations, resolve disputes, enforce agreements, and protect our legal rights.
3. Legal Basis for Processing
We process your data based on:
- Consent: When you provide explicit consent for marketing communications or optional services
- Contract: When necessary to fulfill our contractual obligations for design services
- Legitimate Interest: For business operations, fraud prevention, and service improvement
- Legal Obligation: To comply with tax laws, financial regulations, and other legal requirements
4. Data Retention
We retain your personal data for the following periods:
- Contact form submissions: 3 years from last contact
- Client project records: 5 years after project completion
- Financial records: 7 years (Singapore legal requirement)
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months
After these periods, data is securely deleted or anonymized unless required by law.
5. Data Protection Measures
We implement appropriate security measures to protect your personal data:
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Contractors, craftsmen, and suppliers involved in project implementation (only information necessary for their work)
- Professional Advisors: Lawyers, accountants, and consultants when required for business operations
- Analytics Providers: Google Analytics and similar services for website analysis (anonymized data)
- Payment Processors: Secure payment platforms for transaction processing
- Legal Authorities: When required by law, court order, or regulatory request
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
7. Your Rights
You have the following rights regarding your personal data:
Right to Access
Request copies of your personal data we hold
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (subject to legal requirements)
Right to Data Portability
Request transfer of your data to another service provider
Right to Object
Object to processing of your data for specific purposes
Right to Withdraw Consent
Withdraw consent for data processing at any time
To exercise any of these rights, contact us at [email protected]
8. Third-Party Services
Our website uses third-party services that may collect information:
- Google Analytics: For website traffic analysis
- Facebook Pixel: For advertising and analytics (if marketing cookies accepted)
- OpenStreetMap: For location services
These services have their own privacy policies. We recommend reviewing them to understand their data practices.
9. International Data Transfers
Your data is primarily stored in Singapore. When we work with suppliers in Europe for authentic materials, limited data may be shared internationally. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Additional security measures for data protection
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover we have collected data from a child without parental consent, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:
- Prominent notice on our website
- Email notification to registered clients
- Updated "Last Updated" date at the top of this policy
12. Contact Us
For questions about this Privacy Policy or our data practices, contact us:
You may also lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe your data protection rights have been violated.