Terms and Conditions

Introduction

These Terms and Conditions govern your use of casa beenita's website and interior design services. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

1. Definitions

In these Terms and Conditions:

"Services" refers to interior design consultation, design development, and implementation support provided by casa beenita
"Client" or "You" means any person or entity accessing our website or engaging our services
"We," "Us," or "casa beenita" refers to casa beenita interior design services
"Website" means our online platform and all associated pages
"Content" includes all text, images, designs, and materials on our website

2. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent that you have legal capacity to enter into binding contracts.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.

Accurate Information

You agree to provide accurate, current, and complete information when engaging our services or using our website. You must update this information promptly if it changes.

3. Prohibited Uses

You may not use our website or services to:

Violate any applicable laws or regulations
Infringe on intellectual property rights of casa beenita or third parties
Transmit harmful code, viruses, or malicious software
Attempt unauthorized access to our systems or networks
Engage in fraudulent activities or misrepresentation
Harass, abuse, or harm other users or casa beenita staff
Collect or store personal data of other users without permission
Use automated systems to access the website excessively
Reproduce, duplicate, or copy our content without written permission

4. Interior Design Services

Service Agreement

Each design service engagement is governed by a separate service agreement outlining specific deliverables, timelines, and fees. These Terms and Conditions supplement that agreement.

Payment Terms

Payment terms will be specified in your service agreement and typically include:

Initial consultation fee payable at booking
Design fee payable upon concept approval
Implementation costs billed as work progresses
Final payment due upon project completion

Late payments may incur additional charges as specified in the service agreement.

Cancellation Policy

Clients may cancel consultations with 48 hours notice for full refund. Design services may be cancelled with payment for work completed to date. Specific cancellation terms will be outlined in your service agreement.

Client Responsibilities

Clients are responsible for:

Providing accurate space measurements and site access
Timely review and approval of designs
Coordination with building management for necessary approvals
Payment according to agreed terms
Final decisions on material and furniture selections

5. Intellectual Property Rights

Our Content

All content on our website, including text, images, designs, logos, and graphics, is the property of casa beenita or its licensors and is protected by copyright and intellectual property laws.

Limited License

We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without written permission.

Design Ownership

Design concepts and plans created for clients remain casa beenita's intellectual property until full payment is received. Upon payment, clients receive a license to implement the designs for their specified project only.

6. Disclaimers and Limitations

Service Disclaimer

Our services are provided on an "as is" basis. While we strive for excellence, we do not guarantee specific outcomes or that designs will meet your subjective expectations. Final results depend on implementation quality and materials used.

Third-Party Services

We are not responsible for the quality or performance of contractors, suppliers, or craftsmen recommended or coordinated for your project. While we vet our network carefully, clients should conduct their own due diligence.

Limitation of Liability

To the maximum extent permitted by Singapore law, casa beenita's liability is limited to the fees paid for services. We are not liable for indirect, incidental, or consequential damages arising from service use.

Timeline Estimates

Project timelines are estimates based on typical conditions. Actual durations may vary due to material availability, contractor schedules, or unforeseen circumstances. We are not liable for delays beyond our reasonable control.

7. Dispute Resolution

Informal Resolution

In the event of any dispute, both parties agree to first attempt resolution through good faith negotiation. Contact us at [email protected] to initiate discussion.

Mediation

If informal resolution fails, disputes will be submitted to mediation with the Singapore Mediation Centre before pursuing other legal remedies.

Governing Law

These Terms and Conditions are governed by the laws of Singapore. Any legal proceedings will be conducted in Singapore courts, and both parties submit to their exclusive jurisdiction.

8. Termination

We reserve the right to:

Terminate or suspend your access to our website for violations of these terms
Refuse service to anyone for any reason at any time
Discontinue services with appropriate notice to existing clients

Upon termination of design services, clients will receive designs completed to the termination date, with payment due for work performed.

9. Changes to Terms

We may modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated through:

Email notification to clients with active service agreements
Prominent notice on our website
Reasonable notice period before changes take effect

Continued use of our services after changes constitutes acceptance of the modified terms.

10. General Provisions

Entire Agreement

These Terms and Conditions, together with any service agreement, constitute the entire agreement between you and casa beenita regarding use of our services.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer your rights under these terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

Neither party is liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, government actions, or supplier failures.